Refund & Return Policy

1. Guarantee

AloeMoist LLC offers the following money-back guarantees:

• AloeMoist Full Body and Revive Anti-Aging Skin Cremes – Twelve (12) month, 100% money back guarantee.
• All other products – Thirty (30) day money back guarantee.

2. Eligibility for Refunds

If you are not satisfied with your purchase from this website or directly from one of our authorized sales representatives, you may request a refund, provided you follow our return process.

3. Return Requirements

To qualify for a refund, you must:

• Return all used and unused containers.
• Include proof of purchase, such as a receipt, order confirmation, or copy of a bank statement.

4. Return Address

Please mail all returns to:

AloeMoist LLC


611 S. Ft. Harrison Ave #213
Clearwater, FL 33756

5. Refund Processing

• Once your return is received, please allow 2–4 weeks for processing.
• Refunds will be issued either:
• As a credit to your original payment method, or
• By company check mailed to the return address you provide.
• Return shipping costs are not reimbursed.

6. Non-Refundable Purchases

• Gallon containers and larger commercial quantity purchases are offered only to seasoned customers at special prices and terms.
• These purchases are not eligible for refunds.

7. Important Notice

Refunds cannot be processed without following the return procedure in full, including the return of containers and valid proof of purchase.