AloeMoist Organics Shipping Policy

At AloeMoist Organics, we want your experience to be as smooth and natural as the products we create. Below is our standard shipping policy:

Order Processing

  • Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email once your order has been shipped.

Shipping Methods & Delivery Times

  • All orders are shipped through the United States Postal Service (USPS).
  • Standard delivery typically takes 3–7 business days depending on your location.
  • Expedited USPS shipping options may be available at checkout for faster delivery.

Shipping Rates

  • Shipping costs are calculated at checkout based on your order total, weight, and destination.
  • Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.

Tracking Your Order

  • Once your order has shipped, you will receive a shipping confirmation email with a USPS tracking number.
  • You can use this tracking number to follow your order’s progress until it arrives at your door.

Shipping Restrictions

  • We currently ship only within the United States.
  • Orders can be shipped to both residential addresses and P.O. Boxes.
  • Please ensure your shipping address is correct; AloeMoist Organics is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Delays & Issues

  • While we strive to deliver your order on time, please note that shipping delays may occur due to USPS service issues, weather, or holidays.
  • If your package is significantly delayed or missing, please contact us at support@aloemoistorganics.com or 800-686-0596 and we’ll be happy to assist.